check your Profile Contact Information

Each profile in your Sportsengine account has contact info where team and organization messages will be sent. You can change the profile's contact info to receive messages at a different email address or phone number.

Step 1: Go to the profiles tab of your user dashboard.
Step 2: Select a Profile to update.
Step 3: Click the Pencil Icon at the right of Basic Information.
Step 4: Type the updated email or phone into the relevant field.
Step 5: Click Save.

If there are multiple profiles connected with your account, make sure to update the email address and phone number for each profile including your own.

Make sure that all the emails for all the profiles have a checkbox next to them to ensure that you get messages to them.  If the check box is not selected, you will not receive emails to that email.

For more information check out this article.